Account & data deletion

Family GPS Locator & Tracker — this page is for requesting deletion of your account and data for the app as listed on Google Play under that exact title.

After a successful deletion, data written by this app to Firebase for this account will be removed according to our process, and the sign-in identity will be revoked. This action is usually irreversible. For details, see Section 11 of the Privacy Policy.

1. Web self-service deletion (Google sign-in required)

If you have linked your Google account to this app, you can sign in below with the same Google account and request deletion. You do not need to install the app.

You are not signed in.

Back up anything you still need before continuing. If the process is interrupted, try again later or use the email option below.

2. Request deletion by email (no app required)

If you cannot complete self-service (e.g. you cannot sign in, you lost your device, or you only have an anonymous account that cannot be verified on the web), you may email us to request deletion. We may ask for information reasonably necessary to verify your identity, as permitted by law.

Contact email: play@byeshe.com

Suggested subject line: Account deletion request - Family GPS Locator & Tracker

Please include in the message:

We will process requests within a reasonable time, subject to applicable law and our operational capacity.

3. Anonymous-only accounts

Firebase anonymous identities cannot be restored as the same UID in a browser, so web self-service deletion only applies to accounts that have Google linked. If you are anonymous-only, delete from the Android app (circle home ⋮ menu → Delete account), or use the email request above.